Wont run on my laptop

[Chris V]

I have XX running on my 10yr old desktop, but I cant get it running on my 1yr old laptop which is much more powerful.

When I press to open it says I need Net Framework v2.0.50727, but I have downloaded that already (I think).

Assuming I downloaded the wrong version, I am now trying to get version 2.0 redistributable package (x86).
Unfortunately I get an error message which says
"c:\documents and settings\dsg.your....................................................................................exe is not a valid win32 application"

Whatever does this mean?

[PeterSt]

Uh ohh ...

Chris, I presume you followed all which is in here (for link hence download matters) : http://www.phasure.com/index.php?topic=11.0

So far I did not hear (anymore) that what's in there doesn't work (and I updated it along the way).

Do you have XP SP2 ?
Do you have DirectX 9.0c ? (run DIXDIAG from the Startbutton - Run).

We'll get you there !

[Chris V]

Do you have XP SP2 ?
Do you have DirectX 9.0c ? (run DIXDIAG from the Startbutton - Run).

Definately XP SP2

I did download DirectX.
Its all on the computer and shows if I do a search, but if I put DIXDIAG at the startbutton it doesn't find it

[PeterSt]

Yeah, well, that's because of my typo 
It's DXDIAG. Sorry Chris.

[Chris V]

Yeah, well, that's because of my typo 

Stupid boy

Yep, Direct X 9.0c it is.

[PeterSt]

And done all the things from the page I referred to ?
(yes I suppose, but you didn't say it ...)

[Chris V]

And done all the things from the page I referred to ?
(yes I suppose, but you didn't say it ...)

As far as I can tell I did everything. Just downloaded "i" again but it still says its looking for Net Framework v2.0.50727 when told to play. Your link takes you to v3.0 is this relevant?

[PeterSt]

It should be relevant, since it was developed under 3.0.
I never could prove that a runtime environment needed that though.

If you installed the DotNet2.0 properly, under C:/WINDOWS you should see the DotNet version like you can see below (ref. your 2.0.50727).

[Chris V]

I dont have v2.... , v3, or VJSharp, so will have another go at downloading

[PeterSt]

No no no. Only the 2.0 is sufficient !

[Chris V]

OK, tried to download again, and it says I've already got this or a newer version installed, but where is it, and why wont it run. Cant find it with the search facility.

May decide to reset my computer completely to yesterday and start all over, but cant remember how to do it!

[PeterSt]

Chris, I don't know whether you have the 3.0 version (in this folder I showed to you), but if yes, possibly that's your problem (and then caused by my misdirections).

I've changed the page I referred to before a bit ( http://www.phasure.com/index.php?topic=11.0 ), so if you can revert to a before situation and you follow the links on that page again, thinks may workout better.

Sorry for your troubles so far ...

[Jack]

Chris
'System Restore' is what you want. Go in there and select a date from one of those you're offered.
Happy hunting
Jack

[Chris V]

Thanks guys, I've had a nice evening out tonight and I'm in a better frame of mind to tackle this tomorrow.

I have found the system restore and note the new link. It seems the problem is that the netframework software is making its way to my PC but wont launch. I am downloading it on a wireless network laptop which sometimes drops out - maybe it is corrupted. As the software is successfully working on my desktop (hardwired) I will try transferring it from there with a USB memory stick.

Plenty of things to try

Then to tackle the Fireface

[PeterSt]

And Chris, note that when you explicitly download something (when you apply "Save as"), you thus downloaded it to the location you indicated (which would be within the "Save as" prompt), but after that you have to execute the whatver it was you downloaded. It occurs to me that you might forget that part.
Btw, when the download is complete, the system will ask you for "Run ?", and if you there reply with Yes, you'd be doing it okay. Did you answer No, you can re-find the location with Explorer, and doubleclick the downloaded file.

Also, when it's a compressed file (like a Zip), with the doubleclick you order for unpacking the compressed file, and at that time you again have to enter the location you want the uncompressed file(s) to be stored. Then again you have to execute the whatever it is that was distracted from the compressed file you downloaded.

When you supposedly installed something which is thought to be wrong (which I think could be the case with Framework 3.0 while you don't have 2.0 (or even 1.1)) you could go to Control Panel - Software, find the according in there, and uninstall it (click on it, and it will gove you the opportunity). Then, when that (supposedly) is out of the way, you can install the "other" thing (like 2.0), and it won't give you a message like "this or a newer version has already been installed" (similar), like you reported. That such a thing (message) can occur can be judged as a bug or anomaly of install sequence stuff, but often things are too complex to get it right (which is similar to me saying (like I did) that you need 3.0 to be on all safe sides, at that time not knowing whether it would allow you to do that without needing the prerequisite 2.0 first).

Please read the latter as something very general, and just try to understand the principles of it.

When you officially installed something, it should show up under Control Panel - Software. Thus, if it doesn't show there, most probably something went wrong during the process.
BUT :
Do note that this is about "officially installed" which is related to the software itself. Example of software NOT officially installing : XXHighEnd. You just put it somewhere, and it's okay.
When software is officially installing, you will see something like that during the process of it (e.g. Now installing blahblablah).

If there's anything else : just keep us busy ! 


PS: I know you urged for doing these things telephone means. Well, besides it wouldn't work as a general principle for general reasons (like needing 100 telephones), is is really better like this. Things are written down now, and you can read all at your speed and at the time you are ready to understand. The most important therefore is trying to understand what you are doing, and what is happening as a response to that, never mind you grasp only 10% of it. After 10 comes 11 ...
What you just should do *always*, is writing down what you did, and what happened. Not only does this give you the opportunity to better understand, but also it gives 100% insight what happened when you got off track. You, btw, could make screencopies (Print Screen button followed by Paste into a Word document), and when needed add comments to the screencopies.
You then could paste in (attachment) the document in here ... done. No need to write things afterwards (in here), and no need to recall things by heart.
Btw, I think you are a sport anyway in just trying to get it done.