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Author Topic: Phasure support is unbelievable!!  (Read 478 times)
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briefremarks
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« on: June 22, 2024, 02:45:48 am »

All,

A quick note to say that in a world filled increasingly with "too big to care" monopolies selling mediocre products and basically abusing customers who have no choice, Phasure is an exceptional reminder of how the world might be with community based companies delivering superior products. 

I had a power outage that I thought had damaged the NOS1, sent Peter a note well past midnight EU time, and received a response almost immediately.  It's easy to take this level of support for granted.  It is truly remarkable, and I'm sure this community realizes how very exceptional it is.

I was reminded of this particularly today because of the contrast with Peter's response versus the complete non-response I had earlier in the day from the above-mentioned "too big to care" monopolies.

Ramesh
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Audio PC: Stealth III PC; RAM-OS W10 14393.0. 
XXHE version 2.11.
Music Server: XXHE PC, RDC to Audio PC, ET^3 cable
XXHE settings: Q1/xQ1 14/x4, Q3/4/5 0/0/1, SFS 10.13 (Max 120), Clock Res 10ms, Core Scheme:3-5, Driver Buffer 16ms, Balanced Load 35, Nervous Rate 10.
Audio PC -> Lush^3 USB (A: WYRG; B: WG-> NOS1(a,75B, G3) -> Blaxius^2.5 (A:BG, B: BG) -> Orelo Mk II active speakers
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