data not coming fast enough & cannot connect with endpoint

[hols]

Need some help again.

I recently changed my hard disc in my music data computer( I use a separate W10 computer storing my music files and connected to the xxHighEnd computer through directly connected Lan cable). It was working fine before I changed the music files (2Tb hard disc) to another hard disc 8Tb hard disc containing 1.5Tb music files). After I changed it there is no problem showing up the files in the Library and also no problem playing one of the files but it stopped in the middle of playing and an error message saying the data is not coming fast enough. I restarted the xxHighEnd player can access the Library but not able to play any more only showing up error message of cannot connect to end point and unknown harddisc error?
Any idea what went wrong? Thanks.

Leung

[PeterSt]

Hi Leung,

Apart from general harddisk error, it would be typical that you did either of the following :

Not taking explicit precautions at formatting the disk so it would be able to store more than 2TB. This would typically go wrong at a next reboot. So at first all the data is there and can be accessed, but after a reboot at least all beyond 2TB is lost and I guess general errors can come from that just the same.

Not noticing the small popup which comes to you when the disk is first accessed (I'd say after the first boot of the PC with it in it). This small popup (really not obvious) tells you to reboot so the driver will be installed properly (similar). If you don't do that, all is lost and it is very hard to recover from. What I recall of such a situation is that you just can't write beyond 2TB and I don't know what happens further.

Use the disk in a USB attached fashion.
It depends largely on the USB device, but this is doomed to fail.

I'm sure this won't help you, but I hope it does after all.
Also don't forget the general failure of this disk, which is also possible (but not likely).

Regards,
Peter

[PeterSt]

And Leung,

cannot connect to end point and unknown harddisc error?

I don't think I recognize any error message saying something about an endpoint. So what is this message exactly ? and is this "unknown harddisc error" in the same message, or another ? if the latter what is the exact sequence ?

After reading your post a few more times, it feels like something is really broken in one of the PC's. Can you determine which one that would be ?

Peter

[hols]

Thanks Peter,

I formatted the 8Tb HGST Helium HDD with GPT since it is larger than 2Tb and are only presented to Windows 10 computer. I did not notice the popup you said. But the data doesn't matter because I have a backup. I will go back and check it later.

As for the sequence of the messages it is at first music stopped and a message saying data not coming fast enough so I pressed Alt R to go back to front page and double click xxHighEnd again then the message showed that there is no connection to endpoint and a separate box saying unknown harddisc error.

Unfortunately I am tied up tonight and will check all the things again tomorrow and come back to you.

Leung

[PeterSt]

OK Leung.

[hols]

Hi Peter,

I did not turn off the xxHighEnd the day before and when I returned today the xxHighEnd still hangs there. I have to power it off and reboot and then everything goes back to normal. No more error messages. So could it be that the other day there were too many new files that it takes a bit of time to settle? Don't know whjat happens. And my computer with the music files is also normal. All the files are in the 8Tb hard disc.

Thanks and regards,

Leung

[PeterSt]

Leung,

Can it be that you loaded too many files in the Playlist Area, play via a RAMDisk and that the memory of that was full ? I mean, we know that the RAMDisk we use for it generally does not protect in good fashion from running full. And once you're out of memory, all things can happen.

Anyway, fingers crossed !
Regards,
Peter