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Ultimate Audio Playback => XXHighEnd Support => Topic started by: pedal on May 16, 2008, 01:56:06 am



Title: 09u-15 Long Error msg on startup, Vista.
Post by: pedal on May 16, 2008, 01:56:06 am
Hello,

After a new fresh install of Vista due to the installation of a SSD harddrive (for Vista XX) ver. 15 is bugging. While ver. 14a is working perfect. The settings(ver. 15) are being reset at every startup. Looks like is has something to do with the app folder?

Please find 2 screenshots attatched.

Thanks


Title: Re: 09u-15 Long Error msg on startup, Vista.
Post by: PeterSt on May 16, 2008, 07:15:27 am
Hmm ... This is a general Windows message beyond the scope of the program (hence me).

If you look at the third line (the "(C:\Users ...)") you could :

1. Save that user.config file which is in there (it might be of use if 2-7 don't help);
2. Delete that folder entry as shown;
3. Restart 0.9u-15.
4. If this doesn't help re-do 2 but note the name of the folder might be different now;
5. Find a similar entry for 0.9u-14a and delete that one;
6. Restart 0.9u-14a and don't change any settings;
7. Restart 0.9u-15.

Please note that "re-install" XX as such does nothing at all, so don't waste you time on that !

If all doesn't help, send me the user.config you saved at step 1.

Peter
:scratching:


Title: Re: 09u-15 Long Error msg on startup, Vista.
Post by: PeterSt on May 16, 2008, 08:34:37 am
Also, It think it can help to start 0.9u-15, change a setting like Double, Quit, Restart and see if that helped ...


Title: Re: 09u-15 Long Error msg on startup, Vista.
Post by: pedal on May 16, 2008, 11:03:05 pm
Hmm ... This is a general Windows message beyond the scope of the program (hence me).

If you look at the third line (the "(C:\Users ...)") you could :

1. Save that user.config file which is in there (it might be of use if 2-7 don't help);
2. Delete that folder entry as shown;
3. Restart 0.9u-15.
4. If this doesn't help re-do 2 but note the name of the folder might be different now;
5. Find a similar entry for 0.9u-14a and delete that one;
6. Restart 0.9u-14a and don't change any settings;
7. Restart 0.9u-15.

Please note that "re-install" XX as such does nothing at all, so don't waste you time on that !

If all doesn't help, send me the user.config you saved at step 1.

Peter
:scratching:

BINGO! Works now. Thanks a lot Peter.

Regards


Title: Re: 09u-15 Long Error msg on startup, Vista.
Post by: PeterSt on May 16, 2008, 11:27:02 pm
Can you please tell what you did to get it working again ?
Thanks !

Peter


Title: Re: 09u-15 Long Error msg on startup, Vista.
Post by: PeterSt on May 20, 2008, 09:04:14 am
Ok, thank you pedal (Noise during Vista activity ?)  (http://www.phasure.com/index.php?topic=523.0). I created this new topic for the remainder of that post.