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Title: Phasure support is unbelievable!! Post by: briefremarks on June 22, 2024, 02:45:48 am All,
A quick note to say that in a world filled increasingly with "too big to care" monopolies selling mediocre products and basically abusing customers who have no choice, Phasure is an exceptional reminder of how the world might be with community based companies delivering superior products. I had a power outage that I thought had damaged the NOS1, sent Peter a note well past midnight EU time, and received a response almost immediately. It's easy to take this level of support for granted. It is truly remarkable, and I'm sure this community realizes how very exceptional it is. I was reminded of this particularly today because of the contrast with Peter's response versus the complete non-response I had earlier in the day from the above-mentioned "too big to care" monopolies. Ramesh |