XXHighEnd

Ultimate Audio Playback => XXHighEnd Support => Topic started by: Tore on October 26, 2022, 07:02:45 pm



Title: Music File does not exist ??
Post by: Tore on October 26, 2022, 07:02:45 pm
Hi all!

Can someone help me with this problem?

Lately there are several albums I download from Tidal that have some tracks that give this error message: Music File does not exist (see picture)

It is not posible to play theese tracks, the problem is only on XXHighEnd

Here is one album: https://listen.tidal.com/album/14267452

Tore


Title: Re: Music File does not exist ??
Post by: PeterSt on October 27, 2022, 10:18:54 am
Maybe others can try it. It works with me (already sorted out with Tore by email).

Tore, do you still have only examples from Sweden with this issue ?

Peter


Title: Re: Music File does not exist ??
Post by: Tore on October 27, 2022, 10:34:39 am
Peter, it happens on norwegian albums too:

https://listen.tidal.com/album/251358662


Tore



Title: Re: Music File does not exist ??
Post by: briefremarks on November 07, 2022, 02:14:51 pm
Tore,

I sometimes had this problem on titles with special characters.  You can try a test by renaming the file without any special characters (difficult with Swedish and Norwegian).  Give it a try--change the title to something simple and see if it plays.



Title: Re: Music File does not exist ??
Post by: Tore on November 09, 2022, 05:28:38 pm
Ramesh, thanks for the tip.

I was going to test that but first my Stealth 3 got a reboot. Peter told me to try that but it was not helping some weeks ago.

Now, when i`m testing the album`s with the problem everyting is OK  :grin:

Strange


Title: Re: Music File does not exist ??
Post by: PeterSt on November 12, 2022, 02:56:51 pm
So then the question is why the same albums work with me ...
Maybe the base of your OS (the Music Server PC) is Norwegian while mine is English and that makes a difference ?

I would not be surprised if it is the disk "format". I use normal SATA internal disks for storage (previously it included USB connected disks without issues). You ?

Peter


Title: Re: Music File does not exist ??
Post by: Tore on November 12, 2022, 10:04:35 pm
Peter, i think the problem is gone after rebooting the Stealth