XXHighEnd

Ultimate Audio Playback => XXHighEnd Support => Topic started by: music33 on October 15, 2022, 05:13:51 am



Title: PROBLEM SOLVED - XXHighEnd not seeing the Phasure DAC
Post by: music33 on October 15, 2022, 05:13:51 am
In setup for device, the only option is 'Primary Sound Driver'.  I know the Phasure is connected as I see it in the 'Phasure USB Audio Control'.  When I go to play music I get 'No sound device found for playback!"  I've been pouring over this site for an answer, but perhaps missed what I should do.  Any help appreciated as always. 


Title: Re: XXHighEnd not seeing the Phasure DAC
Post by: music33 on October 15, 2022, 05:16:30 am
I should add I've tried in base mode and RAM mode with minimize OS on.  Using the Mach III. 

FIX - Phasure was seen when minimize is off


Title: Re: PROBLEM SOLVED - XXHighEnd not seeing the Phasure DAC
Post by: briefremarks on October 21, 2022, 02:36:43 am
Have you tried rebooting the Phasure DAC?  Sometimes if you reboot the Mach III, you need to reboot the DAC to make sure the device is recognized.


Title: Re: PROBLEM SOLVED - XXHighEnd not seeing the Phasure DAC
Post by: PeterSt on October 23, 2022, 10:56:22 am
Dave, is your problem solved now ?
(apologies for a late response due to vacation)

Anyway, always check for the green led you can see in the left leg (practice in the dark to see where it is once it is OK - later you will be able to spot it in the light just the same).
Without that led shining, the connection is not decently established. Switch Off/On the DAC indeed may help and otherwise the USB cable may not be seated properly (this is quite fragile, especially on the DAC side - btw this is due to the galvanic isolation (Phisolator)).

Peter