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Ultimate Audio Playback => XXHighEnd Support => Topic started by: Shreekant Somany on October 19, 2021, 03:04:54 pm



Title: Tidal not working
Post by: Shreekant Somany on October 19, 2021, 03:04:54 pm
Hi,
While creating a stream for an album an unauthorized message flashed, photo attached.I attached afresh the Tidal Session Data folder and since then when I try and stream any CD nothing appears in the search window


Title: Re: Tidal not working
Post by: PeterSt on October 19, 2021, 03:49:09 pm

Shreekant, if I may ...
Quite some days we solved a problem for you (see your email on Oct 13).

What are you all doing that on day 1 it does not work, day 2 (10 emails further) it works, day 3 it does not work ... etc.

Not Authorized is a message you will have seen a 100 times before. This includes the more "definite" situation that the Session has expired. But this happens after many months, and yours was created newly a week ago.

If you receive this message on particular albums, then it is just so - your country is not authorized to stream the album.
If this now happens to you for all albums, then again I don't know what happened. But somehow it must be some kind of pilot error (I suggested this earlier on) because I see no further complaints. At least no strange ones.

Are ALL albums now unauthorized ? also the ones which were OK previously ? (please try)

Best regards,
Peter


Title: Re: Tidal not working
Post by: Shreekant Somany on October 19, 2021, 04:05:21 pm
Hi,
While creating a stream for an album an unauthorized message flashed, photo attached.I attached afresh the Tidal Session Data folder and since then when I try and stream any CD nothing appears in the search window
Please ignore this message I have been able to resolve the issue