XXHighEnd

Hi Peter,

I get this message on my screen:
'Error during playlist preparation: Object reference not set to an instance of an object'

No sound of music whatsoever :(

Please HELP!!

best regards, HW

Hi Henk-Willem,

If you can still normally start XXHighEnd :
In Settings, near the top, there's the "Load Settings Preset" text with the "..." button next to it. If you click that, you can get back the settings of your choice. Take the .XXSS file from two days ago when all was fine for sure. When you clicked Open in the Explorer instance, click the Load in XXHE's Settings.

But I don't think that is going to help. If not, delete these files from the XXData folder :
!CurrentlyPlaying.LBRY
!Played.PLXX

Delete this file from your XX folder :
Played.dat

Does this help ?
If not, I am here to respond right away.

Kind regards,
Peter

PS: I changed the title of the topic so others may find it more easily when they run into a similar problem.

Hi Peter,

thanks for your reply.
Happily I still can normally start XXHe.
I tried all your suggestions, but nothing did help so far (BTW: I couldn't find Played.dat in the XX folder...)

Best Regards, HW

Ok Henk-Willem. Thanks.

What about starting XXHighEnd, press Clear and quit XXHighEnd.
Does it work now at a next restart ?

If not, please do this :
Go to Settings, switch on Logging (is close to the bottom), quit XXHighEnd, restart, let the error occur - let the error be on screen (!!) and then go to the TemporaryData sub folder and find the newest log file which starts with XX. Please attach that to your next post. From there I can at least see where all stops.
After you have done this, you can cross away the error message.

Regards,
Peter

HW, Thank you for the log file.

Can you please do this :

- Check with an other album (maybe you already did that - let me know if you did).

- In settings, activate "Don't do anything with Coverart" and retry.

- Tell me whether you're using Tidal with XXHighEnd.

- Tell me what text you see in the Playlist Area after you pressed Clear.

:scratching:
Peter

Hi Peter,

I tried again all your suggestions, but the message still stays the same.
No, I don't use Tidal
After I pressed CLEAR (I can only do so after I clicked away the infamous message): the normal screen appears with the text  'XXHighend W10 14393.0  model 2.10c

 :( HW

All right Henk-Willem.
Can you set up a Teamviewer Connection to the PC you control your Audio PC with ? Then I can have a look and solve it for you.
Let me know the Teamviewer ID via email and notice that each time you restart it you must pass me the password again (because it changes).

OK ?

Peter

okay