XXHighEnd

Ultimate Audio Playback => XXHighEnd Support => Topic started by: HAL9000 on June 22, 2015, 09:41:19 pm



Title: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 22, 2015, 09:41:19 pm
Hi Peter.
I have been using XX for several years now, but suddenly has a problem.

After entering Setup There is flw. error:
something wrong at obtaining values O4
pressing OK I get a new error:
something wrong at obtaining values O2; possibly a reboot is the only thing to help.
after again ok:
there is an ....exception in the program...etc.
and I can choose continue or cancel.
I press continue and can use setup.
after setting up I can not get back to the library area again.
any idea what to look for? what are O2 and O4?


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 23, 2015, 09:41:40 am
Hi,

The messages are related to the XTweaks section in Settings; What can have happened is that it never worked well (in the base - somehow) but that you only notice now because you changed something in the XTweaks part of the settings (like engaging it).

What I actually first need to know is what you mean by "Setup"; I don't recognize that. Also :

Quote
after setting up I can not get back to the library area again.

Setting up what ?
Sorry that this is unclear to me.

Regards,
Peter


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 23, 2015, 08:05:04 pm
I push the little S in upper right corner to enter settings area.  Then i get the error messages.
When pushing the little L to go out of settings area and into playlist it does not work.  I have to quit xxhighend and restart it to get it right again.


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 23, 2015, 09:59:05 pm
I just tried reinstalling the XXHE software.  It gives the warning that many windows will pop up and must be closed.  But no windows popped up except the set-up procedure and XXHE itself. I guess it was not uninstalled completely...Or else the 10 or so windows would pop up.

  It still warns about the 02 and 04 values when entering settings area? And it is not possible to exit settings area into Playlist area...

Is there a way to uninstall XXHE completely for a fresh install?

BR
Jan


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 24, 2015, 08:04:05 am
Hi Jan,

Those popups will only occur once per "OS install". So that is all fine.

Later today I will look into the software to see when exactly those messages appear, so we can see what to do to avoid them / repair.

Regards,
Peter
:15a:


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 24, 2015, 04:52:41 pm
Hi again Jan,

In your XX folder there will be a file named ActiveS.txt and something is "stuck" with that.
I suppose you already tried rebooting ?

That assumed, try to -somehow- delete that file. Not sure what keeps it locked, but I recall that it can happen. If this doesn't work, look in the properties; maybe it is (again somehow) read only.

Let me know what happens ...
Peter


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 24, 2015, 05:41:21 pm
Hi Peter,
Thanks for your answer. I tried renaming that file to ActiveSbak, but the same error messages still pops up.  It happens in both the new install that I installed in a new folder and in the old install that I kept.

Jan


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 24, 2015, 06:19:06 pm
Also now since reinstalling the player stops suddenly after different lengths of time...similar to what the demo version does.  It is "Undemoed" with the code I had when purchasing the program, and it accepted the code plus it looks registered (not demo) f.ex. in settings some values can not be set in demo mode, but I can, so it looks "undemoed" but acts like demo with the sudden stops...
What is happening here....
i hope you can help


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 24, 2015, 07:29:54 pm
Jan - No, you will be in Demo. Just watch the Title Bar (undoubtedly Blue).

Do you actually use XTweaks ?
(when the first radio button "No XTweaks" is active, you don't - if you can reach the Settings at this moment)

Peter


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 24, 2015, 07:32:44 pm
If the answer is "No, I don't use that or I better not in this situation" ... then :

In your XXFolder there's a NoXtweaks.tss file. Rename that to NoXtweaks.tst and I think all will be working normally.

What remains is why this suddenly happens.

Did you perhaps make a new user account or something ?

Peter


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 24, 2015, 07:51:43 pm
Title Bar...If you mean the text in upper left corner sying XXHighEnd....etc  this text is blue.

I do not use XTweaks.

After renaming NoXtweaks I can enter settings with no errors :-)
Thanks...
But suspect I am now in demo mode still...how to activate again...


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 24, 2015, 08:17:41 pm
The old install, if you still have that ?

Otherwise Paypal. If that's for 1.186a I will return the money (2.xx not). OK ?

Peter


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 24, 2015, 08:44:59 pm
Old Install also has blue title bar.
I had to go back to 09z-9b to get the red Title bar, but when entering setup I got the mentioned errors about values 02 and 04 again and after that I could again not go to playlist area.  Aftaer quitting and restarting XXHE 09z-9b the title bar is now also blue here....

I do not like the way of using creditcard again and again to get my software to work....is there another way?

BR
Jan

ps. as reply to your earlier question. No i did not do anything with user accounts or something. Just playing music with XXHE or watching movies with Jriver is what this pc is used for...


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: HAL9000 on June 27, 2015, 09:51:13 am
Hi Peter,
When I only want to reinstall 1.186a the code I have should be valid, right?  But how do I clean out the previous installs so I can freshly install 1.186a again. 

That is all I wan't to do for now. 

maybe later i will upgrade to 2.xx when w10 is more stable...

If on the other hand using Paypal and getting refund is only way then i will do that although I don't like this way.  But still I would like to clean out the faulty install completely.  How?

BR
Jan


Title: Re: Can Not Exit Setup (ver.1.186a)
Post by: PeterSt on June 27, 2015, 10:05:41 am
Jan, Just throw out everything. This means the folder you installed it in plus the XXData folder.

Regards,
Peter